FAQs
1. What is Royal Emporium?
Royal Emporium is your personal boutique of beautifully curated finds – from trending home & kitchen essentials to beauty must-haves, cozy baby & pet products, and even smart tech designed with women in mind. At Royellea.com, we believe everyday living should feel effortlessly elegant.
2. Where do your products come from?
We source our collections from premium global partners across the US, Europe, and Asia. Every product is selected with care to bring you both quality and style – no compromises.
3. How long will it take for my order to arrive?
Most orders arrive within 7 to 15 business days. Since we work with multiple designers and suppliers worldwide, delivery time may vary a bit – but trust us, your items are worth the wait. 💌
4. Will I get a tracking number?
Yes, absolutely. As soon as your order is shipped, we’ll send you a tracking link via email so you can follow your parcel every step of the way.
5. What if I need to return something?
We want you to love everything you order. If something’s not quite right, just let us know within 7 days of delivery. Email us at support@royellea.com, and we’ll guide you through a smooth return or refund process – no stress, no fuss.
6. What payment options do you offer?
We accept all major cards like Visa, MasterCard, as well as UPI and PayPal – all secured with the latest encryption to keep your payments safe and sound.
7. Can I change or cancel my order after I place it?
We get it – sometimes you change your mind! Just make sure to contact us within 6 hours of placing your order at support@royellea.com, and we’ll do our best to help.
8. Are your products safe for children and pets?
Yes! Safety and comfort are top priorities. Our baby and pet items are carefully selected, but we always recommend reviewing product details and usage tips to ensure the best experience.
9. Why did I receive only part of my order?
To get your items to you faster, we may ship from different partner locations. So, your order might arrive in separate parcels – like surprise gifts along the way!
10. How do I get in touch with you?
We’re always here to help. 💬
Just email us at support@royellea.com or visit our Contact Us page. Whether you have a question, feedback, or just want to say hi — we’d love to hear from you.
